Practice Users - Volume-based Pricing

We’ve made changes to our pricing structure to better serve your staffing needs. Learn more about our volume-based service charge here.

• How does volume-based pricing work for my practice?
• What exactly are onDiem's service charge percentages?
• Why did you retire onDiem Premium and move to volume-based pricing?
• When exactly does volume-based pricing go into effect?
• What if a professional cancels a booked shift—or what if my practice needs to cancel? Will I still unlock a lower service charge on my next completed shift?
• With volume-based pricing, are service charges increasing?
• What happens to the service charge on any jobs I posted before the change to volume-based pricing?
• Do volume-based discounts reset every month?
• I'm a DSO or enterprise user. Will my flat-rate service charge increase with this new pricing model?
• Will SafePay™ service charges change with this new pricing model?