Cancellation Policy
Quick Guide to our cancellation policy for dental professionals and dental practice users.
Dental Professional Cancellation Policy
- Quick Guide to our Cancellation Policy for Dental Professionals
- The onDiem Top Talent Promise
- What’s the 4-hour grace period?
- I need to cancel a shift 4 days (96 hours) or more in advance. What should I know?
- I need to cancel a shift between 1-4 days (more than 24 hours, less than 96) in advance. What should I know?
- I need to cancel a shift 1 day (24 hours) or less in advance. What should I know?
- What are the excusable reasons for shift cancellations?
- What documentation do you accept for excused cancellations?
- I was sick for days—and therefore had to cancel several shifts. Does this count as more than one cancellation?
- What are the penalties for canceling confirmed shifts?
- What does it mean to be placed on a "Leave of Absence"?
- What happens if a practice cancels my confirmed shift?