Step-by-Step Instructions
1. Log In
- Go to onDiem.com
- Click Login and sign in with your registered email and password.
2. Access the Employee Portal
- Click on your profile dropdown menu (upper right corner).
- Select “Employee Portal.”
3. Open I-9 Verification
- Once in the Employee Portal, click the card labeled “I-9 Verification.”
4. Complete the I-9 Form
- Fill out the form with your personal information.
- Upload your acceptable identification documents (as required by the Federal Government).
Tip: A link to the full list of acceptable documents is located at the top of the I-9 Verification section.
5. Upload Required Documents
Acceptable document combinations include:
- One document from List A, or
- One document from List B and one from List C
Examples & Notes:
- If you upload a U.S. Passport, include both the photo page and the barcode page.
- If using a Permanent Resident Card or Employment Authorization Card, upload front and back.
- Ensure documents are clear and legible.
6. Review Your Information
- Once complete, click “Continue to Review.”
7. Review Screen
- You will see a summary screen confirming your information.
8. Email from onDiem Human Resources
- Check your email for a message from onDiem Human Resources with the subject line:
“I-9 for onDiem – [Your Name] – Signature requested by onDiem Human Resources”
9. Review and Sign the I-9
- Click “Review and Sign.”
10. Sign Electronically
- When the document opens, click “Get Started” (upper right corner).
- Click “Click to sign” in the Employee Signature space to add your signature.
11. Finalize the Process
- Click “Continue” (upper right).
- Then click “I Agree.”
12. Confirmation Email
- You will receive another email with the subject line:
“You just signed the I-9 for onDiem – [Your Name]”
✅ You’re all set!
Your I-9 is now complete and under review by our HR team.
⚠️ Common Errors & Tips
|
Issue |
What It Means |
How to Fix |
|
Missing pages |
Only front or back uploaded |
Upload both sides or all pages |
|
Blurry photos |
Image unclear or cropped |
Retake and upload clear photos |
|
Wrong document type |
Only uploaded from one list |
Upload valid combination (A or B + C) |
|
Wrong name format |
Name doesn’t match ID |
Update name to match official ID |
🔁 What Happens Next
If any corrections are needed, you’ll receive an email from onDiem Human Resources with instructions on what to update.
Once approved, your I-9 verification will show as Complete in your Employee Portal.
📌 Quick Reminder:
You must provide either:
- One document from List A, or
- One document from both List B and List C
View the official list of acceptable documents ➜